It's always a pleasure to go have the oil changed on our 2018 RDX. They perform a complete inspection which is a long list of items to make sure the car is working in tip-top condition. We so like going there. All the service people are so polite and very helpful. Such a pleasure! Also Rex (Cunningham) always stops by to make sure we don't have any issues with the RXD - gee a salesman that does follow-up how great is that!!!!
Purchased a 2017 MDX Tech AWD. This is my 5th Acura vehicle since 1992.It replaced a 2015 MDX Tech AWD. The 17 is so much superior to my 15 in refinements & upgraded standard equipment it is remarkable. My experiences at Butler Acura from all departments has been excellent. A Courteous, knowledgeable & NO pressure sales team starting with Brent the Sales Manager who's goal is to make a fair deal. Rex,my answer man sales consultant.Rikki the director of finance, puts you at easy during the completion of your transaction. Scott the service department advisor completes the circle by maintaining your vehicle mechanically. This winning team's hands on owners, Linda & Chuck Butler, set the bar by leading by example.
I found a car I really wanted to look at on their website. Contacted Rex and he got the car set up for me to view later that day. Got out there and the car was clean and ready to drive. He was honest, had more than enough knowledge of the car and the features offered. After our test drive he gave my husband and I plenty of alone time to talk about it and once we were ready, he had everything done so quickly without leaving us with more questions. Not to mention, while all of this was happening, he entertained our kids with snacks and cartoons and was more than happy to do it! I love my new (to me) Acura MDX and I couldn’t be happier with our overall experience. Thank you Rex!!!!
They are always willing to help there customers with a smile on their faces, plus they treat their customers very well and are able to answer any question that is given to them. I would recommend them to anyone who might be in the market for a car weather it is new or used for they stand by what they sell. They are an amazing group of people from sales to service. absolutely just love them all